Policies and Procedures


All Jewelry including MLB, NFL, NHL and Nascar takes 2 weeks to make before it ships, unless it begins with item numbers starting with PIS, KC or MCS which usually ship within 2-3 business days.


 

 

Delivery: Some items will ship within 2-3 business days while others may take 2 -3 weeks. All Licensed Pro Jewelry takes approximately 2 weeks. Custom orders will require additional time. All orders are verified prior to shipment. Should any discrepancies be found when receiving the merchandise contact me within 48 hours of receipt to report the problem.

Shipping: All orders are shipped UPS (United Parcel Service) Ground or US postal service (for 1-2 items) within the 48 Continental United States unless otherwise specified. You may choose Next Day Air or 2nd Day Air for additional cost. The US postal service is available for 1 or two items only unless the item number starts with PIS, MCS or KC. The Plant is closed from June 25th - July 12th for maintenance. Orders that are placed during that time may take up to 4 weeks to ship. There will be a cut off date for ordering in December to ensure delivery by Christmas.

All Shipments to Alaska or Hawaii must go 2nd Day Air.

Returns: All items sold by Horse and Sports Jewelry is 100% guaranteed. If for any reason you are not completely satisfied you may return defective merchandise within 15 days of receipt of goods for full credit or replacement. Returns due to size and dislike may be subjected to restocking fees up to 10%. Custom orders such as cuff links, tie tacks, money clips, key chains, earrings and gold giant charms (1" or larger) are non returnable unless defective. Most sizes are given and measured from top to bottom. Be sure to save the original packing and the original receipt. Contact me with your order number, the item number and the reason for return and I will send you further instructions on where to send your package.

Contact me: orders@horseandsportsjewelry.com

HorseandSportsJewelry.com is a subsidiary of
R & SW Enterprises
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